Troubleshooting
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How do I disable notifications?
Note: Settings can vary by device. For your device's details, contact your device manufacturer.Change notifications for the app- Open your d...
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How do I disable notifications?
To change an alert style or to disable notifications:- Go to Settings > Notifications.- Select the app under Notification Style.- Choose ...
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How do I close the game?
Note: These steps may work only on Android 9 and up.- Swipe up to the middle of your screen.- Swipe up on the app.
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How do I close the game?
iPhone X or later or iPad with iOS 12- Swipe up from the bottom of the screen and pause slightly in the middle of the screen.- Swipe right o...
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How do I disable notifications?
To change an alert style or to disable notifications:- Go to Settings > Notifications.- Select the app under Notification Style.- Choose ...
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I'm not hearing any sound
If you're not hearing any sound...- Check Settings (gear icon) > Sounds & Music are enabled- Check the mute button on the side of you...
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The app is crashing or freezing
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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The level is broken
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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There's an issue with the graphics
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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The app is crashing or freezing
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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Recommended Device Requirements
The game runs best on devices that meet the following device specifications:Android- Processor: Dual Core of better- GPU: Adreno 530, 540, 6...
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Recommended Device Requirements
The game runs best on devices that meet the following device specifications:iOS- Processor: A10 or better- RAM: 2 GB or more- OS: iOS 10 or ...
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How to uninstall the app
How to delete apps on your iPhone, iPad, and iPod touch:- Lightly touch and hold the app until it jiggles.- Tap x in the upper-left corner o...
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How to uninstall the app
How to delete apps on Android:- Open the Google Play Store app.- Tap Menu > My apps & games.- Tap on the app or game.- Tap uninstall.
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The level is broken
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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There's an issue with the graphics
- Select Contact Us on the top-right of the screen- Select Bugs & Issues- Select the option that matches your issue- Describe the issue ...
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