I didn't get my Google Play purchase

While most purchases are delivered immediately to the account, some purchases may take more time (up to 24 hours) if the app store is experi...

I made a purchase on Google Play by accident. How do I request a refund?

- Select Contact Us on the top-right of the screen- Select Billing & Purchases > I didn't get my purchase- Enter the Transaction ID a...

My child accidentally made a Google Play purchase. Can I get a refund?

Our Service is not intended for use by children under 13 years of age.Please contact Google Play for help with unauthorized charges.- Reques...

I want to report unauthorized charges

If you don't recognize a Google Play transaction, check with your family and friends to see if:- They made the purchase- A child may have pl...

Prevent accidental or unwanted Google Play purchases

You can help prevent accidental purchases on your device by turning on authentication. You can require a password or authentication for purc...

How do I change my payment method?

Here's how to add, edit, or remove payment methods you use for Google Play purchases.Add a payment method- Open the Google Play Store app.- ...

Piggy Bank

The Piggy Bank is a limited feature and may only be available on a limited basis.When the feature is available, the Piggy Bank will fill wit...