- Select Contact Us on the top-right of the screen
- Select Bugs & Issues
- Select the option that matches your issue
- Describe the issue and provide a screenshot or screen recording if you can
On an iPhone X or later:
- Press and hold the Side button on the right side of your iPhone.
- Immediately click the Volume up button on the left side, then release the buttons.
On an iPad Pro 11-inch and iPad Pro 12.9-inch:
- Press and hold the Top button and immediately click the Volume Up button, then release both buttons.
On iPhone 8 or earlier, iPad, and iPod touch:
- Press and hold the Top or Side button.
- Immediately click the Home button, then release the Top or Side buttons.
How to record the screen (requires iOS 11 or later):
- Go to Settings > Control Center > Customize Controls > Tap + next to Screen Recording.
- Swipe up from the bottom edge of any screen. On iPhone X or later or iPad with iOS 12 or later, swipe down from the upper-right corner of the screen.
- Tap Start Recording, then wait for the 3-second countdown.
- Open Control Center and tap Stop. Or tap the red status bar at the top of your screen and tap Stop.
- Swipe up from the bottom edge of any screen. On iPhone X or later or iPad with iOS 12 or later, swipe down from the upper-right corner of the screen.
- Tap Start Recording, then wait for the 3-second countdown.
- Open Control Center and tap Stop. Or tap the red status bar at the top of your screen and tap Stop.